The word for today is…

callous (adjective, verb):

adjective
1a: being hardened and thickened
b: having calluses
2a: feeling no emotion
b: feeling or showing no sympathy for others : hard-hearted

verb
: to make callous

Source : Merriam -Webster

Etymology : A callus is a hard, thickened area of skin that develops usually from friction or irritation over time. Such a hardened area often leaves one less sensitive to the touch, so it’s no surprise that the adjective callous, in addition to describing skin that is hard and thick, can also be used as a synonym for harsh or insensitive. Both callus and callous come via Middle English from Latin. The figurative sense of callous entered English almost 300 years after the literal sense, and Robert Louis Stevenson used it aptly when he wrote in Treasure Island “But, indeed, from what I saw, all these buccaneers were as callous as the sea they sailed on.”

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David is a retired surgeon originally from London who came to New Zealand twenty-seven years ago after being delayed in Singapore for thirteen years on leaving the UK. He was coerced into studying Latin...