Chris Knuth was travelling on a two-leg ticket to Fiji, when he flew into Auckland International Airport this week. But instead of turning left to go to transit, he turned right.

And he walked through immigration, his passport was scanned, and he went through to the MIQ bus, with nobody saying anything.

He said to a police officer, “hey, you need to know, I don’t have an MIQ spot”. As he tells it, the officer laughed at him and said, “get on the bus”.

The actions of the Move Logistics executive have exposed a loophole in MIQ operations that will likely be exploited by other frustrated travellers, according to the NZX-listed company’s executive director Chris Dunphy.

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A contribution from The BFD staff.