OPINION
John Porter
“This review is not about apportioning blame.” So said Hawke’s Bay Regional Council Chair Hinewai Ormsby, when announcing the review into the performance of Hawkes Bay Civil Defence Emergency Management, post the devastating flooding associated with Cyclone Gabrielle, one of the most devastating weather events to hit New Zealand.
Tropical Cyclone Gabrielle devastated the North Island of New Zealand in February 2023.
In business, you are accountable. Mistakes carry a penalty. People are fired for incompetence. Why is it that in the parallel world of government and the public service, the reverse is the case?
So often a government-appointed inquiry head states, usually up front, “The primary objective of this inquiry is not to attribute blame for what occurred”.
I see this formulation as the civil servants’ outermost defence – “Oh dear, we’ll have to agree to an inquiry, but no criticising us for what went wrong.”
You would always expect honesty and integrity to be foremost in the minds of the civil servants. Following a disaster as serious as Cyclone Gabrielle, one could be excused for, perhaps foolishly, presuming they would see it as their duty to say frankly that they made mistakes and acknowledge what those mistakes were. Such explanations might do more good than anything they had previously achieved in their roles!
The review into the performance of Hawkes Bay Civil Defence Emergency Management was led by former Police Commissioner Mike Bush.
The Terms of Reference stated –
“The purpose of this Independent Review is to assess the operational performance of the Hawkes Bay Civil Defence Emergency Management Group’s (the Group)1 response to Cyclone Gabrielle, with a particular emphasis on the systems and processes; roles and responsibilities of Group members and partners; and to what extent the implementation of pre-existing arrangements contributed to an effective management of the response for mana whenua and the community.
Outcome 2 Hawke’s Bay CDEM Group has appropriate capability and capacity to coordinate and effectively manage a response before, during and after an emergency.
Surely those highlighted words confer the right for Mike Bush and his team to engage in “finger pointing”?
It was not long after we had picked ourselves up from Gabrielle’s impact, collected our thoughts and, for thousands of residents, started to think, “What the bloody hell do we do now?”, that, worryingly, reports began emerging of very serious failings in communications to residents from Hawkes Bay Civil Defence.
Failures that have led to thousands being displaced, near-death situations and, worst of all, actual deaths! Eleven people died in the flooding.
I wrote, in September after the inquiry was announced,
So, what do you think the outcome will be from this enquiry? Will people be held accountable? Will heads roll?
I bet there will be the usual platitudes, hand wringing and profound sympathy to families who lost loved ones. There will be words like learnings taken from the disaster, systemic failures, systems reviews etc.
The most critical failure seems to be when Civil Defence, via a Facebook post, reassured residents earlier that night that they didn’t need to evacuate.
Talk about providing a false sense of security? Unbelievable!
This is the timeline of the communication debacle –
- 7:28 pm Sunday the 12th: The council’s principal engineer emailed the emergency operations centre a clear warning. He stated:
The Esk river is of “serious concern” and that the river was at 4.67 metres at 7 pm and “rising fast”
The Mangaone at Rissington is “definitely a concern”
The water level at Mangaone at 7pm was 8.176 m, and a ‘red’ level (a one-in-20-year event) is 8.5 metres
It’s “quite likely” to rise above the 2018 flood level “within the next few hours”
- 8:33 pm Sunday the 12th: Civil Defence posted on Facebook saying that there was “no need for residents to evacuate and that those who should move have already been contacted”.
- 5.19 am Monday the 13th: The official evacuation order for Eskdale was made.
That emergency text to Eskdale residents urging evacuation was sent nine hours too late! By then dozens of people were already stranded on rooftops and people were already dead!
E-mails show authorities knew homes in Rissington were at “serious risk” the day before they were inundated. Despite this, no official evacuation order was issued! Surely, heads would roll over that level of failure?
Unbelievably for the residents of Rissington, no evacuation text was ever issued. Again, despite predictions of a once-in-fifty-year flood event being known by authorities the night before.
Hastings mayor Sandra Hazelhurst defended Civil Defence staff and told Morning Report she was not appalled by the findings.
“Everybody worked their heart out and did their best.” Is that not one of those platitudes I warned against?
Some Hawke’s Bay residents are calling for an apology from the civil defence leaders; many are calling for their resignation!
“This review is not about apportioning blame.” At the press conference where the final draft of the report was made public, Hawke’s Bay Regional Council Chair Hinewai Ormsby, once again, saw fit to utter those hollow banalities!
NOT APPORTIONING BLAME! That is simply a cop-out!
Tell that to the residents who had their livelihoods destroyed!
Tell that to the residents who have had their homes destroyed!
Tell that to the grieving families and loved ones of the eleven Hawkes Bay people who died!
What do you think the family, whose daughter died after she was swept from her pregnant mum’s shoulders as they tried to reach safety, think about the “operational performance” of senior management in civil defence? Management who still hold their senior roles!
At 3.00 am they were desperately trying to save their lives. But it was not until 5.19 am, 9 hours after Civil Defence were advised: “The Esk river is of “serious concern” and that the river was at 4.67 metres at 7 pm and “rising fast!” did Civil Defence issue the official evacuation order for Eskdale.
This disaster must not be allowed to be labelled a systems failure. This is a management failure!