A European in China made an online fast food order with his profile name in English letters not Chinese characters. The confused Chinese woman (who clearly couldn’t read or write in English) wrote gwailou in Chinese which is a common Cantonese slang term for Westerners. A rough translation is “foreign devil” (particularly a European); Caucasian; whitey.
The European then had a meltdown on Facebook and the resulting social media harassment of another Chinese woman who worked at the store (not the one who wrote the name) caused her to resign. The person who did write the name was fired.
Oh wait… that is not what happened… it was the other way around.
An Asian guy in Australia orders online, with his profile name in Chinese characters only.
Then he had a meltdown when the confused woman (who clearly can’t read Chinese or write Chinese) wrote “ching chong” on the receipt. He complained on Facebook and the resulting harassment of another woman who worked at the store (not the one who wrote the name) caused her to resign. The person who did write the name was fired.
An angry customer has called out a restaurant for its ‘racist’ staff member, who insulted him on the receipt.
“I won’t judge anyone’s personal ideas, but people should be responsible for their opinions in different identities,” Zhao Zhe wrote on Facebook, along with photos of the receipt.
“You can insult me personally, but you can’t insult my people. Thanks to the staff of the firehouse for ruining my good day.”
A day later, due to all the attention the first post received, Mr Zhe wrote a more in-depth post about the situation.
He explained he ordered from Firehouse Subs at around midday on November 8, through delivery service DoorDash.
Mr Zhe’s DoorDash account is linked to his Facebook account, where his name is “??”, or “Zhao Zhe” in English, he explains on Facebook.
[…] “I do not accept the manager’s personal apologize [sic]. The employees have this racial discrimination is the manager’s dereliction of duty.
“I do not need any compensation , I need an official explanation and apology from firehouse.”
In the comments on the second Facebook post, a woman, assumed to be Pamela said Mr Zhe’s Facebook post caused people to harass her.
“Yes you have ruined more than just my day. Because of your post people felt the need to harass me and make phone calls to the store and call me a racist,” Pamela wrote on the Facebook post.
Pamela then went on to explain she decided to resign from her job because she was “truely scared”.
Pamela also said the “manager” Mr Zhe spoke to was actually the regional manager and he had received his apology “more than once”.
“I’m truly sorry for the what the employee did but the company and all the other employees shouldn’t suffer because of 1 person who was immediately terminated,” Pamela said.
au.news.yahoo.com/customers-fury-over-slanderous-note-on-receipt