Dear Editor

On Thursday, my wife and I visited the Countdown supermarket in Taupo to do some essential shopping.

  • We found there was only one Entry point – good.
  • At that Entry point, a gentleman was posted to control the flow of shoppers – good.
  • At that Entry point, there was no hand sanitiser – bad.
  • Inside, there was a sanitiser dispenser near the fruit and vegetables department. But it was exhausted. So, no-one entering the store was able to sanitise their hands so as to prevent them from passing the virus onto store surfaces and/or other shoppers.
  • There was just one Exit point open – good.
  • But there was no hand sanitiser provided at that Exit point – bad.
  • Anyone who might’ve picked up the virus while in the store could not sanitise his/her hands leaving the store.

Countdown needs to get their act together. Have hand sanitiser at the one monitored Entry point. Have hand sanitiser at the one Exit point.
 
I wanted to email Countdown to this effect. But one can send an email only via their website. So I did that. I sent the above message. My email was blocked from delivery.

Yesterday morning, I phoned Countdown, or tried to. I got a “hang on” robot message, and eventually the line went dead.
 
So, I can’t email them, and I can’t phone them.
 
There is no Countdown anywhere near my place of abode, which is not Taupo.     So, I can’t go in and harangue a shop manager.
 
Can anything be done?
 
 
Leo Leitch
Benneydale


Send your letters to the Editor to sb at thebfd.co.nz

Please put Letter to the Editor in the subject line.

Letters to the editor are published to encourage debate and are offered for discussion and for alternative points of view. Content does not necessarily reflect the views of the site or its editor.